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99Exch Privacy Policy

At 99Exch, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes the information we collect, how we use it, and the steps we take to keep it secure when you visit our website or services.

Information We Collect

We may collect information you give us, for example, your name, phone number, email address, account details, payment information and verification documents. We may also automatically collect technical information such as your IP address, browser type, device details and website activity.

How We Use Your Information

The information we collect may be used to:

  • Create and manage your account.
  • Provide secure access through the 99Exch Login.
  • Process deposits, withdrawals and verification requests.
  • Improve our website, services and customer support.
  • Prevent fraud, misuse and unauthorized account activity.
  • Send important service or promotional updates where permitted.

Sports, Casino and App Data

When you use 99Exch Sports Betting & Casino Games, we may record relevant account activity, transactions and service preferences. The 99Exch App may also collect basic device and usage information for functionality, security and performance improvement purposes as required.

Cookies and Tracking Technologies

99Exch may use cookies and similar technologies to remember user preferences, to keep the user logged in, to analyze the performance of the website and to improve the overall experience. You can configure your browser to reject cookies or to warn you when cookies are being sent.

Sharing of Personal Information

We may share necessary information with payment processors, verification providers, technical partners or legal authorities. We do not sell or rent users’ personal information for unauthorized marketing purposes.

Data Security

We use reasonable administrative and technical safeguards to protect personal information. However, no online platform can guarantee complete security. Users should protect their passwords and immediately report suspicious account activity.

Data Retention

Personal information may be retained for as long as necessary to provide our services, meet legal requirements, resolve disputes and prevent fraud. Information that is no longer required may be securely deleted or anonymized.

Your Privacy Rights

Depending on applicable law, you may request access to, correction of or deletion of your personal information. Certain requests may require identity verification and may be limited by legal or security obligations.

Age Restriction

Our services are intended only for users who meet the legal gambling age in their jurisdiction. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy when our services or legal responsibilities change. Any revision will be published on this page with an updated effective date.

Contact Us

If you have any inquiries regarding this Privacy Policy or our treatment of your information, please contact us at the official support details provided on the 99Exch website.